Retrieve your voucher

Search for your compensation voucher and receive it securely via e-mail.
If you have a voucher and you wish to convert it into money, fill in the fields of the CONVERT VOUCHER INTO MONEY form.

First name

Last name

Ticket code

Voucher Code

A 17-digit code supplied in the case of delays over 60 mins, sent via email/sms if provided during purchase. Call 892020 (chargeable number)

Ticket code

Ticket code is a 6 numers code which indicates your ticket